Question 1

Is PatientForms.io HIPAA compliant?

Accepted Answer

Yes. We implement field-level AES encryption, comprehensive audit logging, role-based access controls, and secure data storage. All patient data is encrypted at rest and in transit.

Question 2

How quickly can I get set up?

Accepted Answer

Most practices create their first form and share it with patients within minutes. Our drag-and-drop builder requires no technical expertise. Simply choose your fields, customize the look, and share the URL.

Question 3

Do patients need to create an account?

Accepted Answer

No. Patients access forms via a simple URL - no app download, no login, no friction. Forms work on any device and auto-save progress so patients can return and finish later.

Question 4

Can I integrate with my existing systems?

Accepted Answer

We provide webhook infrastructure that lets you push submission data to any system that accepts webhooks. This works with most practice management tools, automation platforms like Zapier, and custom integrations.

Question 5

What field types are available?

Accepted Answer

We support 9 field types: text, email, phone, date, select dropdown, radio buttons, checkboxes, textarea, and masked SSN input. Pre-built medical sections help you get started quickly.

Question 6

Is there a free plan?

Accepted Answer

Yes. Our Free plan includes 1 form and 25 submissions per month with full HIPAA compliance. Paid plans start at $99/month with a 14-day free trial.

Question 7

Can I cancel anytime?

Accepted Answer

Monthly plans can be cancelled anytime with no penalties. Annual plans are billed yearly and save you about 17%. All paid plans include a 14-day free trial so you can evaluate risk-free.

Frequently Asked Questions

Frequently asked questions

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